Certificate of Proficiency | 645 clock hours

School of Applied Technology
Program Location: Taylorsville Redwood Campus, TB 518
General Information: 801-957-7522
Program Information: 801-957-3354
http://www.slcc.edu/sat/programs/computernetwork/computersupport.aspx
Academic and Career Advising
Academic Advisor: Liliana Rodriguez, SCC SCM 1-061L, (801) 957-3469

Program Faculty:
Associate Professor − Kathy Himle

Program Description:
The Computer Support Specialist program covers system assembly, computer repair, troubleshooting skills, network support, customer service, and software installation.  Various electives and operating systems are offered including Windows and Linux.  Skills obtained in this program leading to industry certifications include CompTIA A+ and Network+, Microsoft MTA, Security+, and Linux.

Career Opportunities:
The successful Computer Support Specialist student gains many transferable skills leading to immediate employment or leading to other careers such as a computer technician, e-mail administrator, desktop support, call center technician, help desk technician, network administrator, systems administrator, or systems manager.

For state and national occupation information, visit http://onlinelonetcenter.org/find and enter the following O*Net code:

15-1041.00 Computer Support Specialist

Transfer/Articulation Information: Please check with the department for current articulation information.

Program Entry Requirements: Students must demonstrate basic education skills as assessed by the Test of Adult Basic Education (TABE):

TABE Reading 8

TABE Math 8

Estimated Cost for Students: Please visit the program website for up-to-date cost information. http://www.slcc.edu/sat/programs/computernetwork/computersupport.aspx

Estimated Time to Completion: 645 Clock hours

Program Student Learning Outcomes	Related College-Wide Student Learning Outcomes
Demonstrate proficiency and knowledge required for basic use of computer hardware, software, and the Internet.	1,3,4,6,7
Demonstrate proficiency and knowledge in hardware technologies including installation, configuration, diagnostics, preventative maintenance, and basic networking.	1,3,4,6,7
Demonstrate proficiency and knowledge in software technologies including downloading software, installation and configuration, and troubleshooting.	1,3,4,6,7