615 clock hours

Program Division: Division of Applied Technology
Program Location: Meadowbrook Campus, Building B, Room 127
General Information: 801-957-7522
Program Information: 801-957-3354
Program Website: http://www.slcc.edu/sat/programs/computernetwork/computersupport.aspx
Academic Advisor: Gloria Rivera, SCC SCM 1-061L, (801) 957-3209

Program Faculty:
Associate Professor − Kathy Himle

Program Description:
The Computer Support Specialist program covers system assembly, computer repair, troubleshooting skills, network support, customer service, and software installation. Various electives and operating systems are offered, including Mac, Windows and Linux. Skills obtained in this program leading to industry certifications include CompTIA A+ and Network+, Microsoft MCTS, Microsoft MTA, Security+, and Linux.

Career Opportunities:
The successful Computer Support Specialist student gains many transferable skills leading to immediate employment or leading to other careers such as a computer technician, e-mail administrator, desktop support, call center technician, help desk technician, network administrator, systems administrator, or systems manager.

For state and national occupation information, visit http://www.onetonline.org/find/ and enter the following O*Net code:

• 15-1041.00 Computer Support Specialist
• 15-1151.00 Computer User Support Specialists
• 33-9032.00 Security Guard
• 13-1199.02 Security Management Specialist
• 49-2098.00 Security and Fire Alarm Systems Installers
• 33-9093.00 Transportation Security Screeners

Program Entry Requirements: Reading 8 and Math 8 according to TABE