940 Clock Hours

Program Division: Division of Applied Technology
Program Location: Highland Center
General Information: 801-957-7522
Program Information: 801-957-3354
Program Website: http://www.slcc.edu/sat/programs/healthcare/medicalofficeadmin.aspx
Academic Advisor: Veronica Medina, Highland Center, 801-957-3199

Program Faculty:
Associate Professors − Celeste Skinner
Instructors − Julia Miller

Program Description:
The Medical Office Administration Program, a non-credit training program, will provide students with the necessary knowledge and skills to competently perform the duties of an administrative medical assistant as defined by local and national standards. Medical Office Administration employees are trained primarily to work in doctors’ offices and other ambulatory care clinics as an integral member of the allied health care delivery team helping with administrative tasks including business functions, medical records, patient intake, billing and insurance and other front office tasks.

The program will be offered in a flexible open entry / open exit format. They will be trained in administrative areas of medical assisting along with CPR and First Aid. The curriculum will allow the students to gain competency in cognitive, psychomotor and affective competencies.

Instruction will be achieved with a combination of classroom and clinical activities that will include experience in a healthcare facility. Students must demonstrate proficiency by passing all courses and competencies required in the program before being placed in a clinical site for the externship. Students complete a 160 hour unpaid clinical externship at a health care facility contracted with the college. Students are required to provide the externship coordinator of the Applied Technology division of the School of Applied Technology and Professional Development, evidence of completion of these hours and satisfactory performance signed by the clinical administrative supervisor.

Upon successful completion of the coursework and externship at a satisfactory rate of 80% or better and receipt of all necessary documentation the student will receive the Certificate of Completion.

Career Opportunities:
For state and national occupation information, visit http://onlinelonetcenter.org/find and enter the following O*Net code:

• 43-1011.00 First-Line Supervisors/Managers of Office and Administrative Support Workers

Program Entry Requirements:
Students must demonstrate basic education skills as assessed by the Test of Adult Basic Education (TABE):
Reading 10
Vocabulary 10
Math 8
Current Immunization Status for: Tdap, MMR, TB, Hep B, Varicella, Influenza
Background Check
Drug Screen
Minimum age 16 years (must be 18 for externship)

Estimated Cost for Students:
Please visit the program website for up-to-date cost information. http://www.slcc.edu/sat/programs/healthcare/medicalofficeadmin.aspx

Estimated Time to Completion:
940 Clock Hours

Program Student Learning Outcomes	Related College-Wide Student Learning Outcomes
	1 - Acquire Substantive Knowledge
	2 - Communicate Effectively
	3 - Develop Quantitative Literacy
	4 - Think Critically and Creatively
	5 - Civic Engagement
	6 - Work Professionally and Constructively
	7 - Develop Computer and Information Literacy
1. Students learn cognitive, psychomotor and affective training in anatomy, physiology, and medical terminology.	1,2,4,5,6,7
2. Students learn cognitive, psychomotor and affective training using applied mathematics and finance practices.	1,3,4,5,6
3. Students learn cognitive, psychomotor and affective training concepts of effective communication.	1,2,5,6,7
4. Students learn cognitive, psychomotor and affective training in administrative functions.	1,2,5,6,7
5. Students learn cognitive, psychomotor and affective training in insurance and managed care, including procedural and diagnostic coding.	1,3,4,5,6
6. Students learn cognitive, psychomotor and affective training legal and ethical areas of healthcare.	1,4,5,6
7. Students learn AHA Healthcare Provider CPR and First Aid.	1,3,4,5,6,7
8. Students prepare to pass industry certifications following program completion.	1,3,5,6,7
10. Students demonstrate mastery of job seeking skills and customer service skills	1,2,5,6,7