Dec 04, 2024  
2015-2016 SLCC General Catalog 
    
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2015-2016 SLCC General Catalog [**** ATTENTION: YOU ARE VIEWING AN ARCHIVED CATALOG ****]

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KACK 0150 - Customer Service/Life Skills

Contact Hours: 60   |  Additional Course Fee Required
The class covers professionalism as it pertains to attitude, ethics, communications, appearance, verbal presentation, conflict mgt. /resolution, problem-solving, team skills, telephone etiquette, notetaking, closing sales and life skills.


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