Jul 16, 2018  
2016-2017 SLCC General Catalog 
    
2016-2017 SLCC General Catalog [**** ATTENTION: YOU ARE VIEWING AN ARCHIVED CATALOG **** ]

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MKTG 1010 - Customer Service (HR)

Credits: 2
This course covers the basic service skills in business for both internal and external customers. It also discusses conflict management,stress, professionalism, time management, and telephone usage. Course may be taught with a Service Learning component.

Semester: All


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