Apr 28, 2024  
2022-2023 SLCC General Catalog 
    
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2022-2023 SLCC General Catalog [**** ATTENTION: YOU ARE VIEWING AN ARCHIVED CATALOG ****]

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MKTG 1010 - Customer Service (HR)

Credits: 2
This course covers the basic service skills in business for both internal and external customers. It also discusses conflict management, stress, professionalism, time management, and telephone usage. Course may be taught with a Community-Engaged Learning component.

Semester: All
Estimated Course Fee: Additional Course Fee Required


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