Apr 18, 2024  
2017-2018 SLCC General Catalog 
    
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2017-2018 SLCC General Catalog [**** ATTENTION: YOU ARE VIEWING AN ARCHIVED CATALOG ****]

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KAOS 0251 - Customer Service

Contact Hours: 60
Good customer service means helping customers efficiently. It’s one of the things that can set a business apart from the others.  Customer service in not a department, it’s everyone’s job!  There is no business or job without customers. Everyone works with customers, clients, or patients.  Along with the knowledge and proper attitude, it is important to handle customers professionally.  In this course you will learn to satisfy the customer, exceed their expectations, and make them want to come back. 


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