Mar 29, 2024  
2017-2018 SLCC General Catalog 
    
2017-2018 SLCC General Catalog [**** ATTENTION: YOU ARE VIEWING AN ARCHIVED CATALOG ****]

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KOFC 0150 - Customer Service/Life Skills

Contact Hours: 60
The class covers professionalism as it pertains to attitude, ethics, communication skills, grammar skills, conflict management/resolution, problem-solving skills, proper telephone etiquette, and data entry from verbal information.


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