4600 South Redwood Road Salt Lake City, UT 84123 801-957-7522
Student Services Hours: Monday - Thursday: 8 am - 7 pm | Friday: 8 am - 4:30 pm Enrollment Info:801-957-4073
Course Numbering Information:
Courses at SLCC are identified by an alphabetic prefix (two to four letters) followed by a four-digit number. Numbers beginning with a “1” generally indicate a course designed primarily for freshmen (such as ENGL 1010); numbers beginning with a “2” generally indicate courses designed primarily for sophomores (such as MATH 2010); numbers beginning with a “0” generally indicate preparatory courses that are non-transferable (such as MATH 0950).
Nursing
NRSG 1105 - Introduction to Clinical Judgement
Credits: 2 Provides students with the knowledge and practical application of basic nursing skills, through simulated scenarios and clinical based situations that correspond to health alterations learned in NRSG 1100 and NRSG 1130, such as patient centered-care, teamwork, safety, documentation, nursing process, therapeutic communication, and clinical judgement.
Prerequisite: Admission to the Nursing Program Corequisite:NRSG 1100 Semester: Fall and Spring
Credits: 2 This course provides framework for preparing students to perform comprehensive health assessments on patients across the lifespan. Clinical/laboratory experiences provide an opportunity to practice comprehensive health assessment skills on patients across the lifespan and in a variety of settings.
Prerequisite: Admission to the Nursing Program Semester: Fall and Spring
Credits: 1 Introduces principles of pharmacology, including pharmacokinetics, pharmacodynamics, medication interactions and potential adverse medication reactions. Emphasis is placed on drug classifications and patient-centered care of culturally diverse patients related to safety.
Prerequisite: Admission to Nursing Program Semester: Fall and Spring
Credits: 2 Course focuses on safe, patient-centered, evidence-based care of patients across the lifespan experiencing cognitive, mental and behavioral disorders. Provides necessary knowledge base to assist students to develop clinical judgement when providing care, emphasizes therapeutic communication skills.
Prerequisite: Admission to the Nursing Program Semester: Fall and Spring
Focus is on the care of adult patients with health alterations that require medical and/or surgical interventions. Emphasis is placed on care of adult patients with selected health alterations that reflects evidence-based practice and shared decision making to achieve quality patient-centered care. Application of concepts taught in NRSG1205.
NRSG 1205 - Medical Surgical Nursing I Clinical Judgement
Credits: 2
Builds upon knowledge application from NRSG 1105. Fostering professionalism and collaboration with continued development of clinical judgment based on patient centered care and evidence-based practice to achieve safe, quality care through simulated scenarios and clinical based situations that correspond to health alterations learned in NRSG 1200.
This course utilizes the nursing process, reinforces safe administration of medications while providing evidence-based, patient-centered care. Corresponds to disease processes concurrent with learning in NRSG 1200 and NRSG 1205. Second Pharmacology class in a series of four.
Provides basic understanding of pathophysiologic principles and processes across the health continuum. These are discussed and applied to the most common disease states according to each body system.
Credits: 4 Continuation of NRSG 1200. Teaches care of adult patients with complex medical/surgical health alterations. Concepts of health promotion, health education, evidence-based practice, critical thinking and interdisciplinary collaboration are integrated. Introduction of theoretical concepts applied in NRSG 2305.
NRSG 2305 - Medical Surgical Nursing II Clinical Judgement
Credits: 2
Builds upon knowledge application from NRSG 1205. Fostering professionalism and collaboration with continued development of clinical judgment based on patient centered care and evidence-based practice to achieve safe, quality care through simulated scenarios and clinical based situations that correspond to health alterations learned in NRSG 2300.
Provides integrative, family centered approach to provide safe care for expectant mothers, families, newborns, and children utilizing evidence-based research. Emphasis placed on normal/high-risk pregnancies, growth/development, family dynamics, common pediatric disorders and promotion of healthy behaviors in patients.
NRSG 2315 - Obstetric and Pediatric Clinical Judgement
Credits: 1
Provide opportunity to apply theoretical concepts of NRSG 2310 and implement safe, developmentally appropriate family-centered care to expectant mothers, newborns, and children using simulated scenarios and in selected real-life settings.
Utilizing evidence-based practice and technology in correlation to concepts of pharmacokinetics, pharmacodynamics, medication safety, administration and interactions related to prototype drugs, which correspond to disease processes concurrent with learning in NRSG 2300 and NRSG 2310. Third is a series of four.
Credits: 4 Continuation of NRSG 2300. Integrates previously taught curricular concepts and expands critical thinking by reviewing body systems and the nursing process for the care of increasingly ill patients. Emphasis on managing care in emergent and acute patients, clinical decision making, collaboration, teaching/learning, professional behavior, and legal/ethical aspects of care.
Prerequisite: Completion of prior semester courses per established curriculum plan. Corequisite:NRSG 2405 Semester: Fall and Spring
NRSG 2405 - Medical Surgical Nursing III Clinical Judgement
Credits: 1 Builds upon knowledge application from NRSG 2305. Fosters professionalism and collaboration with continued development of clinical judgment based on patient centered care and evidence-based practice to achieve safe, quality care through simulated scenarios and clinical based situations that correspond to health alterations learned in NRSG 2400.
Prerequisite: Completion of prior semester courses per established curriculum plan. Corequisite:NRSG 2400 Semester: Fall and Spring
Credits: 2 Facilitates the transition from nursing student to professional nurse. With a focus on teamwork, collaboration, communication, quality, safety and professionalism, students are prepared to enter the workforces as professional nurses. Also has a focus on preparation to pass the NCLEX exam.
Prerequisite: Completion of prior semester courses per established curriculum plan. Semester: Fall and Spring
Credits: 1 Utilizing evidence-based practice, interdisciplinary collaboration, and technology to correlate concepts of pharmacokinetics, pharmacodynamics, medication safety, administration and interactions related to prototype drugs, corresponds to disease processes concurrent with NRSG 2400. Fourth in a series of Four.
Prerequisite: Completion of prior semester courses per established curriculum plan. Semester: Fall and Spring
NRSG 2900 - Transition to Professional Nursing Clinical Judgement Capstone
Credits: 3 A culmination of all previously taught concepts. Students are given the opportunity to apply concepts and skills learned in the program. Students will function as a professional in a real work situation paired with a preceptor to provide patient centered care.
Prerequisite: Completion of prior semester courses per established curriculum plan. Semester: Fall and Spring
Credits: 5 This course provides an introduction to nursing and roles of the nurse in micro- and macrosystems, as well as professional related and patient care concepts. The theoretical foundation for basic assessment and nursing skills is presented and the student is given an opportunity to demonstrate these skills in a clinical laboratory setting using the nursing process and effective clinical judgment.
Prerequisite: Completion of prerequisite courses and admission to the program per established curriculum plan Semester: Fall & Spring Additional Course Fee Required
Credits: 2 This course provides framework for preparing students to perform comprehensive health assessments on patients across the lifespan. Clinical/laboratory experiences provide an opportunity to practice comprehensive health assessment skills on patients across the lifespan and in a variety of settings.
Prerequisite: Completion of prerequisite courses and admission to the program per established curriculum plan Semester: Fall & Spring Additional Course Fee Required
Credits: 2 This course provides an introduction to the principles of pharmacology, including: pharmacokinetics, pharmacodynamics, medication interactions and potential adverse medication reactions. Emphasis is placed on drug classifications and nursing care related to safety.
Prerequisite: Completion of prerequisite courses and admission to the program per established curriculum plan Semester: Fall & Spring Additional Course Fee Required
Credits: 4 Provide basic understanding of pathophysiologic principles and processes across the health continuum. These are discussed and applied to the most common disease states according to each body system.
Credits: 7 This course focuses on the care of adult patients with health alterations that require medical and/or surgical interventions. Care of patients with alterations in selected body functions is emphasized. Clinical experiences provide the student an opportunity to apply theoretical concepts and implement safe patient care to adults in a variety of settings.
Prerequisite: Completion of prerequisite courses and admission to the program per established curriculum plan Semester: Fall & Spring Additional Course Fee Required
Credits: 2 This course focuses on the care of patients across the lifespan experiencing cognitive, mental and behavioral disorders. Clinical experiences provide the student an opportunity to apply theoretical concepts and implement safe patient care to patients in selected mental health settings.
Prerequisite: Completion of prerequisite courses and admission to the program per established curriculum plan Semester: Fall & Spring Additional Course Fee Required
Credits: 3 Prepares qualified students to transition into the role of practical nurse. The nursing process and critical thinking skills utilized in study and application of content essential to client care across the health continuum. Clinical experience builds upon concepts and skills introduced in the first semester of the program. Clinical experience expands critical thinking related to the role and scope of practice of the LPN.
Prerequisite: Course can be taken any time after successful completion of the first semester of nursing. Semester: All
Credits: 1-5 This course is offered on an individual basis to student nurses. It allows the student to complete one to five hours of guided independent learning experiences.
Prerequisite: Actively enrolled in the Nursing program Semester: All
Credits: 7 This course focuses on the care of adult patients with medical and/or surgical health alterations. Emphasis is placed on the care of patients with alterations in selected body functions. Concepts of health promotion, health education, evidence based practice, and interdisciplinary collaboration will be integrated throughout the course. Clinical experiences provide the student an opportunity to apply theoretical concepts and implement safe care to patients and selected groups in a variety of settings.
Prerequisite:ENGL 1010 and completion of prerequisite courses, and admission to the program per established curriculum plan Semester: Fall & Spring Additional Course Fee Required
Credits: 3 This course provides an integrative, family-centered approach to the care of mothers, newborns, and children. Emphasis is placed on normal and high-risk pregnancies, normal growth and development, family dynamics, common pediatric disorders and the promotion of healthy behaviors in patients. Clinical experiences provide the student an opportunity to apply theoretical concepts and implement safe patient care to mothers, newborns, and children in selected settings.
Prerequisite:ENGL 1010 and PSY 1100 or FHS 1500. Completion of prior semester courses per established curriculum plan. Must be accepted into SLCC Nursing Program and have completed all prerequisites. Semester: All Additional Course Fee Required
Credits: 1 This course is designed to assist the licensed practical nurse in adapting to the new role of a registered nurse as provider, manager, and member of the nursing profession. The student will identify critical thinking skills necessary to provide complex client care across the health continuum.
Prerequisite: Acceptance into the Advanced Placement Nursing Program Semester: All Additional Course Fee Required
Credits: 5 This course focuses on advanced concepts of nursing care as they relate to patients across the lifespan with complex, multisystem alterations in health. Emphasis is placed on implementing time management and organizational skills while managing the care of patients with multiple needs and collaborating with the interdisciplinary team. Complex clinical skills, as well as priority setting, clinical judgment, and tenets of legal and ethical practice, are integrated throughout the course. Clinical experiences provide the student an opportunity to apply theoretical concepts and implement safe care to patients in a variety of settings.
Prerequisite: Completion of prerequisite courses and admission to the program per established curriculum plan Semester: Fall & Spring Additional Course Fee Required
NURS 2410 - Transition to Professional Nursing Practice
Credits: 5 This course facilitates the transition of the student to the role of a professional nurse in the microsystem of a work unit. Emphasis is placed on contemporary issues and management concepts, as well as developing the skills of delegation, conflict management, and leadership. Legal and ethical issues are discussed with a focus on personal accountability and responsibility. Standards of practice and the significance of functioning according to state regulations and statutes are analyzed. Clinical experiences provide the student the opportunity to apply theoretical concepts while functioning in a leadership role.
Prerequisite: Must be accepted into SLCC Nursing Program and have completed all pre-requisites. Semester: All
NUTR 1020 - Scientific Foundations of Human Nutrition (LS)
Credits: 3 This course provides an overview of the science of human nutrition. Nutrition is an applied science integrating principles from branches of biology, physiology and chemistry. Students will explore nutritional balance and disease prevention in the context of the levels of organization, metabolism and homeostasis, genetics and evolution, and ecological interactions.
Credits: 3 This course applies principles of nutrition to the life cycle including food and nutrient needs during pregnancy, lactation, growth, maturation and aging. Students will build upon fundamentals of human nutrition and their application to a healthy lifestyle. This course addresses therapeutic nutrition and disease prevention measurements utilizing the most recent scientific nutrition information.
Credits: 3 This class examines fitness and sport nutritional issues, physiological aspects and lifestyle practices of athletes and fitness participants. Students are introduced to the field of sports nutrition and the principles behind ergogenic aids as well as how nutrient metabolism pertains to fitness and optimizing physical performance.
Credits: 1 This course is designed for outdoor professionals and recreation enthusiasts to develop useful nutrition skills in the outdoor environment. Students will be instructed on the challenges varied environments have on maintaining proper nutrition and hydration. Students will apply knowledge acquired in lectures in practical field exercises utilizing nutrition principles in the outdoors.
Credits: 3 Students learn a general overview of Occupational Therapy which includes three required job shadow experiences that the student must arrange independently.
Credits: 3 Students will explore the neurological and musculoskeletal anatomy and physiology that contribute to occupational performance. By completing this course, students will be able to describe neurological structures, muscles, bones and joints and relate them to functional actions. Students will apply this knowledge to concepts of motor learning and analyzing occupational dysfunction.
Prerequisite: Admission into the Occupational Therapy Assistant Program Corequisite:OTA 1105 Semester: Fall
OTA 1105 - Functional Anatomy Supervised Instruction
Credits: 3 Students will explore musculoskeletal anatomy and kinesiology in order to understand occupational performance. Students will learn about these concepts through cadaver examination, palpation, and kinesthetic experiences. Students will utilize this knowledge to explain occupational performance and dysfunction.
Prerequisite: Admission into the Occupational Therapy Assistant Program Corequisite:OTA 1100 Semester: Fall Additional Course Fee Required
Credits: 2 Students study manual wheelchair parts/use/design/fit, ADL and IADL techniques & adapted devices; activity analysis; architectural accessibility and universal design; ergonomics; static splints/hand assessments, workplace design and patient cognitive levels. Designated as a service learning course.
Prerequisite: Acceptance into the OTA Program Corequisite:OTA 1130 Semester: Fall
Credits: 3 Students learn effects of dysfunction on occupational habits and occupational roles, apply the Occupational Therapy (OT) process, problem-solve ideas, become introduced to rehabilitation assessment, treatment techniques, and community resources. Designated as a service-learning class.
Prerequisite: Acceptance into the OTA Program Corequisite:OTA 1150 Semester: Fall
OTA 1170 - Physical Dysfunction Fieldwork I Experience
Credits: 2 OTA 1170 Physical Dysfunction Fieldwork I is a one hour/week lecture and thirty hour clinical site experience. Lecture prepares for the off-site experience and future fieldwork IIs by requiring academic & practical competency-based assignments. The externship will be arranged and take place at clinical facility sites within the community under the direction of an academic fieldwork coordinator. Emphasis is to expose students to a variety of diagnoses and to develop professional behaviors and clinical observation skills. This is a designated service-learning course.
Prerequisite: Acceptance into the OTA program Semester: Fall Additional Course Fee Required
Credits: 2 Students learn the history, models of practice and frames of reference in occupational therapy, along with the domain and process of the profession. Students will have an introduction to documentation, medical terminology, and goal writing formats.
Prerequisite: Acceptance into the OTA Program Semester: Fall
Credits: 2 Students will study professional behaviors appropriate for placement in fieldwork sites. Successful work skills, advocating for the Occupational Therapy profession, creative planning and client-centered practice in the community will be explored. This is a designated service learning course.
Prerequisite: Complete all first semester courses Semester: Fall
Credits: 2 Students will learn theory of assistive technology and application of upper extremity dynamic splinting, prostheses, orthotic devices, computer technology, environmental controls, and specialty areas of practice. This is a designated service-learning course.
Prerequisite: Complete all first semester courses Corequisite:OTA 1230 Semester: Spring
Credits: 3 Students continue the study of additional adult disabilities to learn how effects of dysfunction on occupational habits and occupational roles, apply the Occupational Therapy (OT) process, problem-solve ideas, become introduced to rehabilitation assessment, treatment techniques, and community resources.
Prerequisite: Complete all first semester courses Corequisite:OTA 1250 Semester: Spring
Credits: 2 This course prepares students for a pediatric off-site experience along with instruction on evidence based treatment. Designated service learning course.
Prerequisite: Complete all first semester courses Semester: Spring Additional Course Fee Required
Credits: 3 Students will study normal human development and common disabilities related to childhood from birth through adolescence. Occupational Therapy (OT) domain and process will include theories for intervention and practice evidence.
Prerequisite: Complete all first semester courses Corequisite:OTA 1290 Semester: Spring
Credits: 2 Students will study professional behaviors appropriate for placement in FW II sites. Successful work skills, advocating for the Occupational Therapy profession, creative planning and client-centered practice in the community will be explored. Designated service learning course.
Prerequisite: Complete all second semester courses Semester: Fall
Credits: 2 Students will learn tool usage and basic craft techniques for therapeutic application, skill development, activity analysis, and group therapy process. Designated as a service-learning course.
Prerequisite: Complete all second semester courses Corequisite:OTA 2330 Semester: Fall
Credits: 3 Students will study psychological dysfunction across the life span, OT interventions through current Occupational Therapy (OT) models of practice/frames of reference, and treatment planning interventions including group dynamics and operations. This is not a designated service learning class but service learning may be incorporated into this class.
Prerequisite: Complete all second semester courses Semester: Fall
Credits: 3 Students will learn about the normal aging process and performance skill deficits common to the aging population, and interventions to bridge the gap between performance and dysfunction. Designated as a service-learning course.
Prerequisite: Complete all second semester courses Semester: Fall
OTA 2370 - Psychosocial/Geriatric Fieldwork I Experience
Credits: 2 This course prepares students for a geri-psych rehab off-site experience along with instruction on preparation for Fieldwork II’s. Designated service learning course.
Prerequisite: Complete all second semester courses Semester: Fall Additional Course Fee Required
Credits: 6 Students will complete a full-time eight week clinical fieldwork experience in a community setting arranged by Occupational Therapy Assistant (OTA) faculty along with instruction from a course instructor. Students will practice skills necessary for entry-level performance as an occupational therapy assistant. Designated service-learning course.
Prerequisite: Complete all third semester courses Semester: Spring Additional Course Fee Required
Credits: 6 Students will complete a full-time eight week clinical fieldwork experience in a community setting arranged by Occupational Therapy Assistant faculty along with instruction from a course instructor. Students will practice skills necessary for entry-level performance as an occupational therapy assistant. Designated service learning course.
Prerequisite: Complete all third semester courses. Semester: Spring Additional Course Fee Required
Clock Hours: 40 This course will teach the basics of using a computer. It will introduce basic computer hardware, File Management principles, and the basics of the windows operating system. It will also cover Email, Canvas, and Keyboarding concepts and techniques.
Clock Hours: 20 This course teaches the efficient operation of the keyboard, including the touch method of operation, correct techniques, and correct fingering.
Clock Hours: 80 This course teaches and reinforces the touch method of keyboarding, with emphasis on attaining the speed, accuracy, and knowledge necessary for an entry-level job.
Clock Hours: 60 This course reinforces the touch method of keyboarding, with emphasis on attaining speed, accuracy, and knowledge necessary for an entry-level job.
Clock Hours: 80 This course teaches and reinforces the touch method of keyboarding, with emphasis on attaining the speed, accuracy, and knowledge necessary for an entry-level job.
Clock Hours: 40 This course reinforces the touch method of keyboarding, with emphasis on attaining the speed, accuracy, and knowledge necessary for an entry-level job.
Clock Hours: 120 This course teaches and reinforces the touch method of keyboarding, with emphasis on attaining the speed, accuracy, and knowledge necessary for an entry-level job.
Clock Hours: 30 Students learn basic ten-key calculator concepts and applications using the touch method, with emphasis on attaining speed, accuracy, and skills necessary to qualify for an entry-level job.
Clock Hours: 25 This course teaches basic ten-key calculator concepts and applications using the touch method, with emphasis on attaining speed, accuracy, and skills necessary to qualify for an entry-level job.
Clock Hours: 30 Students learn basic ten-key calculator concepts and applications using the touch method, with emphasis on attaining speed, accuracy, and skills necessary to qualify for an entry-level job.
Clock Hours: 50 This course teaches basic ten-key calculator concepts and applications using the touch method, with emphasis on attaining speed, accuracy, and skills necessary to qualify for an entry-level job.
Clock Hours: 20 Students learn the basic ten-key calculator concepts and applications using the touch method, with emphasis on attaining speed, accuracy, and skills necessary to qualify for an entry-level job.
Clock Hours: 20 This course will teach PowerPoint software applications. Coverage includes formatting of text, images, tables, charts, and shapes. Students will learn how to add enhancements to slides such as animation and transitions.
Clock Hours: 75 This course teaches basic ten-key calculator concepts and applications using the touch method, with emphasis on attaining speed, accuracy, and skills necessary to qualify for an entry-level job.
Clock Hours: 30 Students learn the basic features of computer hardware and software, Windows, Microsoft WordPad, Microsoft Paint, File Management, basic knowledge of the Internet and skills necessary to qualify for an entry-level job.
Clock Hours: 40 Students learn basic word processing skills including creating, opening, closing, editing, saving, and managing files; character, paragraph, and page formatting; using the spell check and thesaurus; and formatting letters and memos.
Clock Hours: 40 Students learn basic word processing skills including creating, opening, closing, editing, saving, printing, and managing files; character, paragraph, and page formatting; using the spell check and thesaurus; formatting letters and memos; creating and utilizing tables and columns.
Clock Hours: 40 Students learn advanced word processing skills including using reference tools; tables and columns; inserting graphics; creating charts; mail merge; fields and forms; macros; footnotes, endnotes, bibliographies, outlines, and table of contents; create comments; compare and merge documents; track changes; and create hyperlinks.
Clock Hours: 80 In this class students will learn about the basic and advanced features in a word processing program and will utilize it to create documents.
Clock Hours: 35 This course will cover intermediate skills using Microsoft Word. Students learn how to create and format basic and advanced tables; create and format multiple column layouts; and insert and format graphics including clip art, word art, text boxes, SmartArt, and charts.
Clock Hours: 80 In this class, students will learn about the basic and advanced features of a software spreadsheet (Microsoft Excel). The student will master formulas and functions, present and analyze data, macros, and templates.
Clock Hours: 80 Students learn basic to advanced word processing skills including creating, editing formatting, and printing documents; using reference tools; tables and columns; inserting graphics; mail merge; fields and forms; macros; footnotes, endnotes, bibliographies, outlines, and table of contents; create comments; compare and merge documents; track changes; and create hyperlinks.
Clock Hours: 35 Students learn advanced word processing skills including mail merge, creating, editing and running macros, and long document formatting including footnotes, endnotes, bibliography, table of contents, and indexes. Course also covers comparing and merging documents, tracking changes, and creating hyperlinks.
Clock Hours: 35 Students learn basic principles of English grammar including punctuation, number usage, capitalization, sentence structure, nouns, pronouns, and verbs. In addition, the course includes spelling, dictionary and reference manual usage, paragraph and essay writing, and proofreading.
Clock Hours: 40 Students learn basic principles of English grammar including punctuation, number usage, capitalization, sentence structure, nouns, pronouns, and verbs. In addition, the course includes spelling, dictionary and reference manual usage, paragraph and essay writing, and proofreading.
Clock Hours: 15 Students learn basic principles of English grammar including adjectives, adverbs, prepositions, and conjunctions. In addition, the course includes spelling, reference manual usage, memo, letter writing, and proofreading.
Clock Hours: 58 Students learn basic principles of English grammar including punctuation, capitalization, number usage, sentence structure, nouns, pronouns, verbs, adjectives, adverbs, prepositions, and conjunctions. In addition, the course includes spelling, dictionary and reference manual usage, paragraph, e-mail, essay, memo, and letter writing, and proofreading.
Clock Hours: 69 Students learn basic principles of English grammar including punctuation, capitalization, number usage, sentence structure, nouns, pronouns, verbs, adjectives, adverbs, prepositions, conjunctions, misused verbs, and appropriate word choice. In addition, the course includes spelling, dictionary and reference manual usage, paragraph, e-mail, essay, memo, and letter writing, and proofreading.
Clock Hours: 20 Consists of basic principles of English grammar including verb tense, phrases, and clauses. In addition, students learn spelling, proofreading, reference manual usage, and report writing.
Clock Hours: 90 Students learn basic principles of English grammar including punct, cap, number usage, sent structure, nouns, pro, verbs, adj, adv, prep, conj, misused verbs, appropriate word choice, verb tense, phrases, and clauses. In addition, the course includes spelling, dictionary and reference manual usage, paragraph, e-mail, essay, memo, letter, and report writing, and proofreading.
Clock Hours: 90 Students learn basic principles of English grammar including punct, cap, number usage, sent structure, nouns, pro, verbs, adj, adv, prep, conj, misused verbs, appropriate word choice, verb tense, phrases, and clauses. In addition, the course includes spelling, dictionary and reference manual usage, paragraph, e-mail, essay, memo, letter, and report writing, and proofreading.
Clock Hours: 60 Good customer service means helping customers efficiently. It’s one of the things that can set a business apart from the others. Customer service in not a department, it’s everyone’s job! There is no business or job without customers. Everyone works with customers, clients, or patients. Along with the knowledge and proper attitude, it is important to handle customers professionally. In this course you will learn to satisfy the customer, exceed their expectations, and make them want to come back.
Clock Hours: 30 Students learn and demonstrate MS PowerPoint presentation software including creating, modifying, enhancing, and formatting slides and using embedding techniques.
Clock Hours: 40 In this class, students will learn about the basic features in Database software and will utilize them to create Databases to manage data.
Clock Hours: 40 This course will provide training in professional customer relationship skills, including time management, customer interaction skills, managing difficult customers, and stress management.
Clock Hours: 70 Course presents elements of business writing, including grammar and proofreading review. Student will develop various business communication documents, including memos, email, and resumes.
Clock Hours: 40 Course will introduce student to the basic functions and uses of MS Word software application, including the formatting and editing of documents, as well as features such as tables, styles, and mail merge. Prepares students with elements required for MOS exam.
Clock Hours: 40 Course covers basic applications of Excel software. Coverage includes formatting and modifying cells and worksheets, use of simple functions, and creation of charts.